jiliasa Privacy Policy

1.Introduction

jiliasa ("jiliasa," "we," "us," "our") operates the online gaming platform accessible at jiliasa.vip. This Privacy Policy describes how jiliasa collects, uses, stores, shares, and protects the personal information of users ("Player," "you") who access or use the jiliasa platform, including its website, mobile-optimised interface, game services, promotional communications, and customer support channels.

This Policy is drafted in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. By registering an account with jiliasa or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.

This Privacy Policy forms part of and should be read together with the jiliasa Terms and Conditions. If you do not agree with any aspect of this Policy, you must not create an account or continue using jiliasa.

2.Data Controller

For the purposes of the Philippine Data Privacy Act and this Policy, jiliasa acts as the Personal Information Controller (PIC) with respect to personal data collected through the jiliasa platform. jiliasa determines the purposes and means of processing your personal data and is responsible for implementing appropriate technical and organisational measures to protect it.

Where jiliasa engages third-party service providers (such as payment processors, game studios, or analytics partners) to process personal data on its behalf, those parties act as Personal Information Processors (PIP) and are contractually bound to process data only for specified, legitimate purposes in accordance with jiliasa's instructions and applicable Philippine data privacy law.

3.Data We Collect

jiliasa collects the following categories of personal data through the registration process, ongoing account activity, and your use of jiliasa services:

jiliasa does not collect sensitive personal information (as defined under RA 10173) such as race, religion, or health data unless specifically required for responsible gaming compliance and with your explicit consent.

4.How We Use Your Data

jiliasa uses personal data for the following purposes, all of which are necessary for the provision of the jiliasa platform services:

• Account management: Creating, maintaining, verifying, and securing your jiliasa account.
• Service delivery: Enabling access to games, processing bets, crediting winnings, and providing customer support.
• Payment processing: Facilitating GCash, PayMaya, and bank transfer deposits and withdrawals in Philippine Peso.
• Identity verification and KYC: Verifying your identity and eligibility (21+), as required under PAGCOR anti-money-laundering obligations and Philippine law.
• Fraud prevention and security: Detecting suspicious activity, preventing account compromise, and monitoring for AML red flags.
• Legal compliance: Meeting obligations under RA 10173, the Anti-Money Laundering Act (AMLA), and applicable gaming regulations.
• Responsible gaming: Monitoring gaming patterns to support player welfare tools including deposit limits, self-exclusion, and reality checks.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates to players who have opted in. You may opt out at any time.
• Platform improvement: Analysing usage data to improve game performance, interface design, and customer support quality.

5.Legal Basis for Processing

Under the Philippine Data Privacy Act and its Implementing Rules, jiliasa relies on the following legal bases for processing your personal data:

• Contractual necessity: Processing required to perform the gaming services contract you enter into when registering a jiliasa account (account management, payments, game delivery).
• Legal obligation: Processing required to comply with Philippine law, including AMLA, KYC regulations, and NPC requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and optional analytics, where you have provided explicit consent. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

6.Data Sharing & Disclosure

jiliasa does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients strictly for the purposes described in this Policy:

• Payment processors: GCash (GXI), PayMaya (Voyager Innovations), BPI, BDO, and Metrobank — for the processing of deposits and withdrawals in PHP.
• Game content providers: JILI Games, PG Soft, Pragmatic Play, and other licensed studio partners — limited to session tokens and game-result data required to operate games within the jiliasa platform.
• Identity verification providers: KYC and AML compliance partners, where identity checks are conducted on behalf of jiliasa.
• Cloud and hosting providers: Secure server infrastructure providers who host jiliasa's systems and process data solely under jiliasa's instructions.
• Regulatory authorities: The National Privacy Commission (NPC), PAGCOR, and relevant Philippine government agencies, where required by law, court order, or regulatory demand.
• Law enforcement: Philippine law enforcement agencies where required by valid legal process or where jiliasa has a good-faith belief that disclosure is necessary to prevent fraud or criminal activity.

All third-party processors are subject to data processing agreements requiring compliance with RA 10173 standards. jiliasa does not transfer personal data internationally except where such transfer is covered by appropriate safeguards.

7.Cookies & Tracking Technologies

The jiliasa platform uses cookies and similar tracking technologies to operate core platform functions and improve the player experience. The following types of cookies are used:

• Strictly necessary cookies: Required for the jiliasa platform to function — including authentication session cookies that keep you logged in and security cookies that protect against CSRF attacks. These cannot be disabled.
• Functional cookies: Remember your preferences such as language, currency display (PHP), and game filters. Disabling these may affect platform functionality.
• Analytics cookies: Collect aggregated, anonymised data about how players use the jiliasa platform to help us improve performance and layout. Subject to your consent.
• Marketing cookies: Used to deliver relevant promotions within the jiliasa platform based on your activity history. Subject to your consent and manageable via your account settings.

You may manage cookie preferences through your browser settings or the jiliasa cookie preference panel available in your account dashboard. Note that disabling strictly necessary cookies will impair or prevent jiliasa platform functionality.

8.Data Retention

jiliasa retains personal data only for as long as necessary for the purposes described in this Policy, or as required by applicable Philippine law:

• Account data: Retained for the duration of your active jiliasa account, plus a minimum of five (5) years following account closure, as required under Philippine AML and gaming regulatory obligations.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of each transaction, consistent with AMLA record-keeping requirements.
• KYC and identity verification documents: Retained for the duration of the account relationship plus five (5) years, or longer where required by a specific regulatory or legal obligation.
• Support communications: Retained for up to three (3) years from the date of the last interaction, to support quality assurance and dispute resolution.
• Marketing data: Retained until you withdraw consent or request deletion, whichever is earlier.

Upon expiry of the applicable retention period, jiliasa will securely delete or anonymise personal data in accordance with NPC guidelines.

9.Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jiliasa:

• Right to be informed: The right to be told what personal data is collected, how it is used, and to whom it may be disclosed.
• Right of access: The right to request a copy of the personal data jiliasa holds about you and information about how it is processed.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data. You may update basic account information directly via your jiliasa account settings.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to object: The right to object to processing based on legitimate interests, and to opt out of direct marketing at any time.
• Right to damages: The right to claim compensation under RA 10173 for any harm resulting from unlawful processing of your personal data.

To exercise any of these rights, contact the jiliasa Data Protection Officer (DPO) via live chat or at the email address listed in Section 14. jiliasa will respond to verified requests within fifteen (15) business days in accordance with NPC guidelines. Identity verification may be required before processing requests.

10.Data Security

jiliasa implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and jiliasa's servers.
• Password hashing using industry-standard cryptographic algorithms — plain-text passwords are never stored.
• Access controls limiting personal data access to jiliasa personnel on a strict need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability management on the jiliasa platform infrastructure.
• Two-factor authentication (OTP via registered Philippine mobile number) for account login and sensitive account changes.

In the event of a personal data breach that poses a real risk of serious harm, jiliasa will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, as required under RA 10173.

11.Children's Privacy and Age Restrictions

The jiliasa platform is strictly intended for adults aged 21 years and above, in compliance with Philippine gambling regulations. jiliasa does not knowingly collect personal data from individuals under the age of 21. If jiliasa becomes aware that personal data has been collected from a person under 21, the account will be immediately suspended, all associated data will be reviewed for deletion, and any real-money balances will be held pending further investigation.

If you believe a minor has registered an account on jiliasa, please contact our support team or DPO immediately. jiliasa takes underage access extremely seriously and will act promptly on any such report.

12.International Data Transfers

jiliasa's primary operations and data storage are based to serve Philippine players. Where personal data is transferred to or processed by entities outside the Philippines — for example, where a game content provider or cloud infrastructure partner operates internationally — jiliasa ensures such transfers are protected by appropriate contractual safeguards consistent with NPC requirements.

jiliasa will not transfer personal data to a country or organisation that does not provide an adequate level of data protection without implementing appropriate safeguards and obtaining NPC approval where required under RA 10173.

13.Changes to This Privacy Policy

jiliasa reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, our data practices, or platform services. When changes are material, we will notify registered jiliasa players via in-platform notification or email to the contact address on file, at least fourteen (14) days before the changes take effect where practicable.

The date at the top of this Policy reflects the most recent revision. Continued use of the jiliasa platform after the effective date of any update constitutes acceptance of the revised Policy. If you do not accept the revised Policy, you must discontinue use and may request account closure.

14.Contact & Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or your personal data rights, please contact the jiliasa Data Protection Officer (DPO) through the following channels:

• Live Chat: 24/7 available on the jiliasa platform (Philippine Standard Time, UTC+8)
• Email (DPO): [email protected] — subject line: "Data Privacy Request"
• Response time: General inquiries within 24 hours; formal data subject rights requests within 15 business days

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. Information on filing a complaint can be found on the NPC's official government website.

Serving players across Manila, Cebu, Davao, Quezon City, Makati, and all Philippine regions.