jiliasa Terms & Conditions

1.Introduction

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("Player," "User," "you") and jiliasa ("jiliasa," "we," "us," "our"), the operator of the online gaming platform accessible at jiliasa.vip. By registering an account, accessing, or using any part of the jiliasa platform — including its website, mobile-optimised interface, games, promotional offers, and customer support services — you acknowledge that you have read, understood, and agree to be bound by this Agreement in its entirety.

This Agreement is intended to govern your use of the jiliasa Casino platform within the Philippines and is written in English as the primary operative language. Any translations provided for convenience are non-binding. If you do not agree with any provision of this Agreement, you must not use the jiliasa platform.

jiliasa reserves the right to update, amend, or replace any part of these Terms and Conditions at any time. Continued use of the platform following the posting of changes constitutes acceptance of those changes. We will make reasonable efforts to notify registered players of material changes via the contact information on file.

2.Eligibility

To register and maintain an account on jiliasa, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age. This is the minimum legal age for participation in casino-style online gambling under Philippine regulations, as aligned with PAGCOR's framework. jiliasa strictly prohibits underage gambling and will terminate any account found to have been created by a person under 21.
• You must be a natural person of legal capacity to enter into binding contracts under Philippine law.
• You must not be subject to a self-exclusion order, either through jiliasa's internal responsible gaming tools or through any external regulatory body.
• You must not be a resident of a jurisdiction where online gambling is prohibited or restricted by applicable law.
• You must not be an employee, contractor, officer, director, or immediate family member of an employee of jiliasa or any of its affiliated game providers, where such participation would create a conflict of interest.

jiliasa reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory verification documents within a reasonable timeframe may result in account suspension and withholding of withdrawals pending review.

3.Account Registration

Each eligible player may register one (1) account only on the jiliasa platform. The creation of duplicate, multiple, or shared accounts is strictly prohibited and constitutes grounds for immediate account suspension, cancellation of all pending and future withdrawals, and forfeiture of any bonus balances.

When registering, you agree to provide accurate, current, and complete information, including your legal name, valid Philippine mobile number, and date of birth. You are responsible for maintaining the accuracy of this information and must notify jiliasa promptly of any changes via the account settings panel or customer support.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. jiliasa will not be liable for any loss resulting from unauthorised access to your account arising from your failure to secure your login credentials. If you suspect unauthorised access to your jiliasa account, contact support immediately via the 24/7 live chat.

Account registration and use of jiliasa services is personal and non-transferable. You may not sell, assign, or transfer your account or any rights therein to any third party.

4.Deposits & Withdrawals

jiliasa accepts deposits and processes withdrawals in Philippine Peso (PHP / ₱). Supported payment methods include GCash, PayMaya, BPI, BDO, and Metrobank. Additional methods may be introduced or removed from time to time at jiliasa's discretion.

The following financial terms apply to all transactions on the jiliasa platform:

• Minimum deposit: ₱100 per transaction unless otherwise specified in a current promotion.
• Withdrawal processing: GCash and PayMaya withdrawals are typically processed within ten (10) minutes during normal operating hours. Bank transfer withdrawals to BPI, BDO, and Metrobank are generally processed within the same Philippine Standard Time (UTC+8) business day.
• Fees: jiliasa does not charge platform fees on standard deposits or withdrawals. However, your payment provider may impose their own transaction fees, for which jiliasa is not responsible.
• Identity verification: Withdrawals above threshold amounts require identity verification consistent with Philippine AML (Anti-Money Laundering) regulations. You must provide a valid government-issued ID and, where required, proof of payment method ownership.
• Funds security: Player funds are held in designated accounts separate from jiliasa's operational funds. However, jiliasa does not hold any banking or financial services licence and player funds are not covered by any governmental deposit insurance scheme.

jiliasa reserves the right to delay, withhold, or refuse any withdrawal where there is reasonable suspicion of fraudulent activity, a violation of these Terms, or where verification requirements have not been met.

5.Bonuses & Promotions

jiliasa offers various promotional incentives to eligible players, including welcome deposit bonuses, reload bonuses, cashback offers, free spins, and tournament prize credits. All bonuses are subject to the following general terms and any additional specific terms communicated at the time the promotion is offered:

• Bonuses are credited to the player's jiliasa account balance and are subject to wagering requirements before any withdrawal of bonus-derived winnings is permitted. Wagering requirements are specified per promotion and may range from 10x to 40x the bonus amount unless stated otherwise.
• Bonuses are non-transferable and may not be exchanged for cash except in accordance with the applicable promotion's specific terms.
• jiliasa reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice, provided that any bonus already credited and actively being wagered will be honoured under the terms at the time of crediting.
• Abuse of bonus terms — including but not limited to opening multiple accounts to claim bonuses, using automated betting patterns to circumvent wagering requirements, or colluding with other players — will result in forfeiture of all bonus funds and may result in permanent account termination.
• Welcome bonuses are available to new registrants only, limited to one per household, device, and IP address.

6.Gameplay Rules

All games available on the jiliasa platform operate under individual game rules provided within each game interface. Players are responsible for understanding these rules before placing real-money wagers.

The following general gameplay terms apply across all jiliasa game categories:

• All game outcomes are determined by certified Random Number Generator (RNG) technology, independently audited for fairness. jiliasa does not manipulate game outcomes in any way.
• In the event of a technical malfunction, disconnection, or game interruption that affects the outcome of a wager, jiliasa will attempt to resolve the incident fairly. In cases where an outcome cannot be determined, the wager amount will be refunded to the player's account. The decision of jiliasa's technical team is final in such cases.
• Winnings from all game types are credited to your jiliasa account balance in PHP. Stated return-to-player (RTP) percentages are theoretical averages calculated over extended play and do not guarantee results in any individual session.
• jiliasa reserves the right to void bets placed in error, where a manifest technical error produced incorrect odds or game parameters, or where fraudulent activity is detected.

7.Prohibited Activities

The following activities are strictly prohibited on the jiliasa platform and will result in immediate account suspension, forfeiture of funds, and may be reported to relevant Philippine authorities:

• Creating multiple accounts or using another person's account.
• Providing false, misleading, or fraudulent registration information.
• Attempting to manipulate game outcomes through software, bots, or any technical exploit.
• Using the platform for money laundering or any activity that violates Philippine AML laws, including the Anti-Money Laundering Act (AMLA) and its amendments.
• Colluding with other players, dealers, or jiliasa staff to gain an unfair advantage.
• Engaging in any form of bonus abuse, chip dumping, or arbitrage betting intended to circumvent wagering requirements.
• Accessing the platform using a VPN, proxy, or other IP-masking technology to circumvent geographic or account restrictions.
• Engaging in any activity that constitutes harassment, abuse, or threats toward jiliasa staff or other players, including through the live chat and support channels.

8.Responsible Gaming

jiliasa is committed to promoting responsible gambling and player wellbeing. All real-money gaming on the jiliasa platform is restricted to players aged 21 years and above in compliance with Philippine gambling regulations.

jiliasa provides the following responsible gaming tools, accessible at any time through your account settings or by contacting customer support:

• Deposit Limits: Set daily, weekly, or monthly deposit caps on your account.
• Session Time Limits: Receive notifications when your gaming session reaches a set duration.
• Self-Exclusion: Voluntarily exclude your account from the jiliasa platform for a defined period or permanently. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Reality Checks: Periodic pop-up reminders displaying your current session time and net gaming activity.

If you believe your gambling has become problematic, we encourage you to visit our dedicated Responsible Gaming page for additional resources and support guidance. Gambling should be entertainment — play within your means.

9.Intellectual Property

All content on the jiliasa platform — including but not limited to the jiliasa brand name, logo, website design, game interfaces, software, text, graphics, and promotional materials — is the intellectual property of jiliasa or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the jiliasa platform solely for personal, non-commercial entertainment purposes in accordance with these Terms. Any reproduction, distribution, modification, or commercial exploitation of jiliasa's intellectual property without prior written consent is strictly prohibited.

10.Limitation of Liability

To the maximum extent permitted by applicable Philippine law, jiliasa and its officers, employees, contractors, and game providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the jiliasa platform, including but not limited to lost winnings, loss of data, or business interruption.

jiliasa's aggregate liability to any individual player, arising from any cause of action whatsoever, shall not exceed the total real-money deposits made by that player in the ninety (90) days preceding the event giving rise to the claim.

Nothing in this clause shall limit jiliasa's liability for fraud, gross negligence, or any liability that cannot lawfully be excluded under Philippine law.

11.Privacy

jiliasa collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of this Agreement by reference. By registering an account, you consent to the collection and use of your personal data as described therein, including for account management, payment processing, identity verification, and regulatory compliance purposes.

jiliasa complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. Player data is not sold to third parties for marketing purposes without explicit consent.

12.Amendments

jiliasa reserves the right to amend these Terms and Conditions at any time. Where changes are material, jiliasa will provide reasonable advance notice to registered players via email or in-platform notification. Continued use of the jiliasa platform after the effective date of any amendment constitutes acceptance of the revised Terms. If you do not agree with amended terms, you must close your account and cease using the platform.

13.Governing Law & Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with this Agreement that cannot be resolved through good-faith negotiation shall be submitted to the exclusive jurisdiction of the appropriate courts of the Philippines.

Prior to initiating formal legal proceedings, both parties agree to attempt resolution through jiliasa's internal dispute resolution process, accessible via the 24/7 live chat support or by written notice to the contact details below. jiliasa will endeavour to respond to all formal dispute notices within ten (10) business days.

14.Contact Us

If you have any questions regarding these Terms and Conditions, wish to exercise any rights under this Agreement, or need to contact jiliasa for any legal or account-related matter, please reach us through the following channels:

• Live Chat: Available 24/7 through the jiliasa platform (Philippine Standard Time, UTC+8)
• Email: [email protected] (plain text — not a clickable link)
• Response Time: General inquiries within 24 hours; legal and account matters within 5 business days

Serving players across Manila, Cebu, Davao, Quezon City, Makati, and all Philippine regions. All communications must be in English.